What is
Human Services
& Public Health?


Social determinants of health (SDoH) are responsible for as much as 80% of a person’s wellbeing. It’s been said that your zip code is a better predictor of health status than your genetic code. Education, economic stability, healthcare fluency and access, living environment including healthy food options, transportation, air quality and social and community support all greatly influence a person’s health and life expectancy.

Tackling SDoH can have an enormous effect on your members’ health and health outlook, and also on your plan costs. But it’s an enormous task that can seem insurmountable. Where do you begin? We can help.

Why Human Services & Public Health?

Act early, change lives

Health is more than medicine

Improve lives, improve outcomes

How we can help.

Our human services and public health solutions can help you connect people with the resources and support they need. We enable organizations like yours to increase process efficiencies, improve operational agility and pave the way for innovations in human services and public health programs.

With our Whole Person Service solution, you can begin to quickly and easily determine your members’ eligibility for the essential services that will improve their lives and health. Help them connect to vital programs such as Medicaid, Children’s Health Insurance Program (CHIP), Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Women, Infants and Children (WIC), and childcare support.

It's been shown that a child’s very early years, from birth to age three, have an outsize impact on the rest of their lives. Federal and state early intervention (EI) programs were developed to improve these formative years. Identifying kids at risk for developmental delays, communication or social difficulties, among others, gives kids their best chance at a solid education and good future.

Whether a state Medicaid agency or a Federal program, we can help you manage all of these services, streamlining eligibility and access and providing success metrics.

Whole Person Service

Our Whole Person Service solution lets state Medicaid programs crack the age-old challenges of eligibility and enrollment—failing antiquated systems, poor data quality, compliance issues, insufficient member engagement, poor consumer experience and an absence of process automation and transparency. Tough problems, dependable solutions.

Women, Infants and Children

The Women, Infants and Children solution is agile, proven, and helps you effectively administer your WIC program. We have deep experience working with state WIC programs and systems approved by the Food and Nutrition Service (FNS), such as Crossroads and SPIRIT.

Early Intervention

Energize your Early Intervention program with high availability and hardened security through our dependable cloud services. We have experience working with states to integrate with other early childhood systems, data warehouses, Medicaid and other third-party payers as well as Master Participant Indexes.


A successful Immunization solution needs flexibility for effective tracking and administration of immunizations. Powerful analytics help transform data into the insights needed for effective decision-making. Our secure, scalable solution has five core functional areas —Population Management, Immunization Forecasting, Data Interactions, Coverage Reports, and Vaccine Inventory Management & Accountability—indispensable tools to build an immunization program that really moves the needle.

We can help. But the next move is yours!

Please fill out the information below to start a no-pressure chat with one of our knowledgeable solutions experts.

Discover more topics.

Additional Insights

Investing in Immunization — For the Health of It
Whole Person Care, Social Determinants of Health and Whole Person Service - Part 2
Building a More Equitable Public Health System