State Medicaid agencies are intensifying efforts to transform healthcare for their members. But while they all share that same mission, agencies are taking multiple technology modernization paths to get there. These paths are informed by the states’ policy priorities, health technology ecosystems and budgets. Some states are choosing to completely…

We talk a lot about the need to modernize Medicaid systems, but why is it so important? To put it into perspective, consider the major airline snafu that took place during the recent holiday season, interrupting service for millions of travelers. The airline’s legacy system wasn’t equipped to handle the…

Healthcare is changing rapidly, and technology is both propelling this transformation and struggling to keep up with it. Medicaid, and the healthcare safety net it provides to millions of Americans, sits at the same nexus of opportunity and challenge as the rest of the healthcare industry. Meeting the needs of…

Medicaid modernization is a journey. At Gainwell Technologies, we know this journey well from helping states across the country create their modernization roadmaps. No two journeys are alike. They are shaped by existing systems, desired impacts and, of course, budgets. Modernization and the Power of “Re” A fundamental step in any…

Imagine embarking on a cross-country road trip without a destination in mind. You've got maps, snacks and a full tank of gas, but where are you going? Similarly, as states gear up to modernize Medicaid, jumping into creating a tech roadmap is like planning that trip without knowing the destination.…

Community Engagement (CE) is no longer a future conversation. At the recent State Healthcare IT Connect Summit CE Day, the tone from state leaders was direct and pragmatic: this is real, timelines are fixed, and execution starts now.  What stood out most wasn’t debate about policy. It was operational reality.  Here are the seven themes we heard consistently from state…

Community Engagement (CE) verification requirements are quickly becoming one of the most complex and time‑sensitive verification challenges in Health and Human Services. Under the H.R. 1 Act, states must verify that Medicaid members complete 80 hours of qualifying activities (work, volunteering, job training, or education) each month to maintain coverage. The timelines are tight, the stakes are high, and the potential increase in administrative burden to…

New Agreement Expands Access to Technology, Data and Modernization Services for Texas State Agencies and Public-Sector Organizations   IRVING, Texas – February 26, 2026 – Gainwell Technologies LLC, a leading innovator in healthcare technology and Medicaid modernization, today announced it has been awarded a contract by the Texas Department of Information Resources (DIR). The agreement enables Texas state agencies, local governments, public…