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Elevating program delivery with outcome-focused IT solutions.

For over 50 years, Gainwell has been trusted by organizations like yours to provide the subject-matter expertise, services and solutions necessary to achieve high-quality and efficient program administration.

Whether it’s leveraging the innovation and insights of our team or deploying a leading-edge technology solution, our unparalleled experience yields better outcomes for you. We are recognized for tactical innovation, including using robotic process automation technology and artificial intelligence to improve quality and throughput.

Some of the tools we deploy to help streamline certain functions and gain insights from the information and metrics gathered include:

Robotic Process Automation (RPA)

Robotic tools are used to automate the processing of provider enrollment requests and other manual-intensive tasks.

Omnichannel Communication

Members and providers require flexibility and options to request information, submit documents and interact with the program via multiple devices and technologies. Messaging and interaction with all stakeholders are essential now and for the future.

Chatbots

Using virtual agents will enhance self-service options and permit the member or provider to ask questions and get accurate and immediate responses.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris a mauris eu lacus pellentesque eget eu velit. Lorem ipsum dolor sit amet, consectetur adipiscing elit.